Welcome — this Privacy Policy explains how Syncpips.com ("we", "us", "our") collects, uses, discloses, and protects information about visitors and users of Syncpips.com (the "Service"). By using the Service you agree to the collection and use of information in accordance with this policy.
1. Information we collect
We collect information to provide better services to all our users. Types of information we collect include:
- Personal information: name, email address, phone number, postal address, company name, billing information (when provided).
- Account data: username, password (hashed), profile information, preferences.
- Usage data: pages visited, actions taken, features used, timestamps, error logs and performance data.
- Device & technical data: IP address, browser type, operating system, device identifiers and settings.
- Cookies & similar technologies: cookies, local storage, web beacons used to personalize experience and analyze traffic.
2. How we use your information
We use collected information for purposes including:
- Providing, maintaining and improving the Service.
- Authenticating users and preventing fraud.
- Communicating with you about updates, support and marketing (where consented).
- Analyzing usage and performance to diagnose problems and enhance features.
- Complying with legal obligations and enforcing our terms.
3. Legal bases for processing (for EEA users)
If you are located in the European Economic Area (EEA), we process personal data where we have a legal basis, such as:
- Performance of a contract with you;
- Your consent (e.g., marketing communications, non-essential cookies);
- Compliance with legal obligations; or
- Our legitimate interests (e.g., improving services, preventing abuse), balanced against your rights.
4. Sharing and disclosure
We may share information with:
- Service providers: third-party processors who perform services (hosting, analytics, payment processing) under contract and only on our instructions.
- Business transfers: in connection with mergers, acquisitions or asset sales (users will be notified of changes in control).
- Legal requirements: when required by law, regulation or to respond to lawful requests by public authorities.
- With your consent: when you ask us to share or publish information.
5. Cookies and tracking
We use cookies and similar technologies for essential site functions, analytics, and (with consent) personalization and advertising. You can control cookie preferences via your browser settings or our cookie banner (if provided).
6. Data retention
We retain personal data only for as long as necessary to provide services, comply with our legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.
7. Your rights
Depending on your jurisdiction, you may have rights regarding your personal data, such as:
- Access — request a copy of the data we hold about you.
- Correction — ask us to correct inaccurate data.
- Deletion — request deletion of your personal data.
- Restriction or objection — ask us to limit or object to certain processing.
- Data portability — request your data in a structured, commonly used format.
To exercise these rights, contact us at info@syncpips.com. We may need to verify your identity before responding.
8. Security
We implement reasonable technical and organizational measures to protect personal data against accidental loss, disclosure, misuse or unauthorized access. However, no method of transmission or storage is completely secure — we cannot guarantee absolute security.
9. Children
Our Service is not intended for children under 13 (or higher minimum age required by local law). We do not knowingly collect personal information from children; if you believe we have, please contact us and we will delete it.
10. International transfers
Your data may be processed in countries outside your own, including the United States. When transferring personal data, we rely on appropriate safeguards such as standard contractual clauses, adequacy decisions, or your consent.
11. Third-party links
Our Service may contain links to third-party sites. We are not responsible for their privacy practices; please review their policies separately.
12. Changes to this policy
We may update this Privacy Policy from time to time. If changes are material, we will provide prominent notice (for example, via the website or email). The "Last updated" date at the top indicates when this policy was last revised.
13. Contact us
For questions or to exercise your rights, contact:
Syncpips.com
Website: Syncpips.com
Email: info@syncpips.com